What To Verify Before Buying
- open-source tracing
- spans
- online evals
- token cost tracking
- OpenTelemetry
Check the provider page for current seat fees, trace or span volume, event ingestion pricing, token and cost tracking, prompt and response logging scope, redaction controls, data retention, online and offline evaluation workflow, human review queues, agent and tool tracing, alert routing, SSO and RBAC, security reports, data export, support tiers, contract terms, renewal terms, cancellation terms, and rollback path before logging production AI traffic.
This page is buyer research, not AI safety, privacy, security, compliance, legal, financial, medical, employment, model-risk, incident-response, procurement, or operational advice. Verify prompt and response data handling, PII redaction, trace retention, model-provider cost capture, evaluation methodology, release gates, access controls, and rollback requirements before switching LLM observability software.